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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up menu will show up. It comprises in-depth information about all the actions that you can perform on that particular page. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of instructional video clips explaining how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, take a peek at our extensive FAQ database, which includes questions asked by real clients and provides real solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers in order to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can contact our great team of customer service technicians available 24x7x365 and eager to help you with any problem. Each trouble ticket you submit will be replied to in less than 1 hour (the average support ticket response time being just 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 241931

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com